Customers can expect their orders in 3 to 5 days.

Insurance is taken care of by ourselves and any broken items will be promptly replaced

If for any reasonable reason you want to return an item, you must contact us via E-mail or phone within 3 days of receiving the order. We will then issue a return authorization code. The return item must be accompanied by a return authorization number, in original condition, and in the original packaging, with the appropriate insurance via your local carrier. Your money will then be refunded minus original shipping charges.

Our returns address is 609 Tipapakuku Rd, Dannevirke, New Zealand.